At Pakistan Mobiles, we are committed to ensuring your utmost satisfaction with the products you purchase from us. Our goal is to provide you with a seamless and hassle-free return and refund process. If you encounter any issues with the product's quality or believe it to be defective, we encourage you to get in touch with our dedicated Customer Complaint Center, whose contact details are provided below.
Contact Details:
Customer Complaint Center
Phone: 0454 711892
Email: info@pakistanmobile.com.pk
Operating Hours: 24/7 Product
Exchange and Refund Process:
Upon contacting our Customer Complaint Center, we will diligently review your query against our basic return criteria to facilitate a prompt resolution. The process typically takes between one day to one week to complete.
Warranty Coverage:
At Pakistan Mobile, we take pride in offering products that come with a one-year warranty. If a warranted product experiences issues covered under the manufacturer's warranty, it is our responsibility to arrange for its repair with the respective company. Rest assured that all associated charges required for the repair will be borne by us, and we sincerely apologize for any inconvenience caused.
Unopened Product Returns:
In the event that you have not opened the product's packaging and wish to return it, or if you encounter any issues during the product delivery, such as a color discrepancy, we will provide you with a 100% cash refund within 1 to 7 days after the purchase.
Opened Product Returns:
If you have opened the product and its warranty has already commenced, opting for a refund will incur a 20% deduction from the product's basic price. The remaining refund amount will be processed as soon as we receive the returned product.
At Pakistan Mobiles, we value your trust and loyalty, and our return and refund policy are designed to uphold our commitment to customer satisfaction. Should you have any questions or require further assistance, please do not hesitate to contact our Customer Complaint Center.
Thank you for choosing Pakistan Mobiles as your preferred shopping destination.